ecommercenews.pl LIVE + Legal Update z Yvonne Bachmann, Adwokat w Händlerbund | RODO/GDPR

ENGLISH EPISODE DESCRIPTION BELOW
Jak w każdy pierwszy wtorek miesiąca, również dzisiaj zapraszamy na Legal Update w ramach serii webinarów ecommercenews.pl LIVE.

– prawa sprzedawcy i konsumenta w Niemczech
– czy można skontaktować się z byłym klientem?
– na jakich zasadach sprzedawcy mogą informować o udzielanej gwarancji?

I wiele więcej ciekawych zagadnień prawnych, ważnych dla codziennej sprzedaży w sklepie internetowym lub na marketplace’ach jak eBay czy Amazon w Niemczech.

Legal obligations e-commerce merchants have regarding the unit price: – What is the unit price requirement?
– Which products are affected?
– How do I know if my products need a unit price?
– Does the obligation only apply in an online store, or also on marketplaces like eBay or Amazon?
– what if there is no technical way to have them displayed? Who is responsible?

Advertising statements that are not allowed:
– Insured shipping
– may I use it for advertising?
What options do I have to advertise premium shipping?
– Warranty
– how can I legally refer to an existing manufacturer or buyer warranty? What information do I have to provide?

Privacy protection in daily online business:
– How can I get in touch with my customers to stimulate them to buy again? – Can I call a former customer? B2B & B2C
– are there differences?
– What if there is a problem with the order?
– The customer gave an unjustified product review
– for example before we were able to solve the problem with the order in the end. Can I call the customer if it can be assumed that the review is indeed unjustified?

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